Terms and Conditions

WHAT’S INCLUDED IN THE HOLIDAY PRICE
(per person – twin share)

  • Cruise aboard Royal Caribbean’s “Legend of the Seas”
  • All meals, entertainment and gratuities onboard (excluding drinks)
  • Port charges and government taxes

Costs are per adult in $AUD and are based on a twin sharing basis. Single travellers must pay a single supplement (conditions apply). Costs are subject to change with or without notice.

WHAT’S NOT INCLUDED IN THE HOLIDAY PRICE

  • Airfare, passport and fees, insurance of all kinds.
  • Laundry, phone calls, beverages, items of a personal nature, optional excursions etc.

The price does not cover costs and expenses, including the return to your home, if you leave the cruise at your own volition, or due to
illness, or as a consequence of official action by the government.

RESERVATIONS AND PAYMENT

Once you have decided to book Rock The Boat 2016, simply ask your Cruiseco agent to book it with us. On confirmation of your booking, a written confirmation will be sent to your agent.

Upon confirmation it will be necessary for you to pay a deposit of 25% of the fare to secure your booking. A further payment of 25% must be paid before 1st Oct 2015. Bookings made after 1st Oct 2015 require a single 50% deposit. Monthly installments can be arranged by your travel agent (conditions apply).

This deposit secures your cruise berth. Final payment is due 1st July 2016 or before. Any special meal/dining time requests will be made on a “request” basis only. We cannot guarantee special meal requests nor will we assume any responsibility or liability if passengers’ special meal requests are not fulfilled.

These holidays are promoted by Discovery Travel Centre Pty Ltd trading as Cruiseco Licence Number: 2TA001284 ABN 1200 193 4461S

TRAVEL DOCUMENTS

Travel documents will be sent to you approximately 14-21 days prior to departure from Australia (providing full payment has been received). If you are leaving home earlier please ask your Cruiseco Travel Agent to request your travel documents in good time.

BOOKING CHANGES, CANCELLATIONS & REFUND

It is strongly recommended that all guests take out Travel Insurance for this holiday.  Please speak to your Cruiseco Travel Agent, at the time of booking about Travel Insurance options.

In the unfortunate event that you should have to cancel your holiday, we must be notified in writing. The day that we receive this notice in writing will be considered the date your cancellation has been made. Certain cancellation fees apply to your holiday if cancellation after a deposit or final payment has been made. These cancellation fees will be levied by the shipping company and will be greater the closer to your travel date that you cancel.

You should check very carefully with your Travel Agent what these fees are, before you make your booking.

Booking Charges: A minimum fee of $25 per person will be charged for any revision or alteration made to a reservation after the booking is confirmed unless the change increases the value of the booking.  Please note, this does not apply to name changes or cabin downgrades, which are considered cancellations, and normal cancellation fee's apply.

CANCELLATIONS AND CANCELLATION FEES:

Notice of cancellation must be made in writing to your Cruiseco Travel Agent. The following scale of changes will apply when notice of cancellation is received prior to holiday departure:

NO. OF DAYS PRIOR TO DEPARTURE AS % OF TOTAL PRICE (per person)

  • Immediately to 20th Aug 2015 - $150 pp
  • 21st Aug 2012 – 20th Jan 2016 - $250 pp
  • 21st Jan 2016 – 31st July 2016 - loss of 50% total holiday cost
  • 1st August 2016 – 1st September 2016 - loss of 75% total holiday cost
  • 2nd September 2016 – No show – loss of 100% total holiday cost

These cancellation fees are in addition to any cancellation fees that may be levied by your Travel Agent.

PERFORMERS:

Artist line up correct at time of publication and may be subject to change. In the unlikely event that any Band/Performer cannot fulfill their performance obligations, there will be no refunds.  The ticket is for the Cruise experience as a whole, not the individual acts.

Rock The Boat is a brand name of Cruising Country Pty Ltd (ABN: 3215 991 8323) and is operated for Cruising Country Pty Ltd by Discovery Travel Centre Pty Ltd, trading as Cruiseco. These holidays are promoted by Discovery Travel Centre Pty Ltd trading as Cruiseco Licence Number: 2TA001284 (ABN: 1200 193 4461).