Booking Agents

WHAT’S INCLUDED IN THE HOLIDAY PRICE (per person – twin share)

  • cruise aboard Royal Caribbean’s “Rhapsody of the Seas”
  • all meals, entertainment and gratuities onboard
  • port charges and government taxes

Costs are per adult in $AUD and are based on a twin sharing basis. Single travellers must pay a single supplement. Costs are subject to change with or without notice.

WHAT’S NOT INCLUDED IN THE HOLIDAY PRICE

  • airfare, passport and fees, insurances of all kinds
  • laundry, phone calls, beverages, items of a personal nature, optional excursions etc.

The price does not cover costs and expenses, including the return to your home, if you leave the cruise at your own volition, or due to illness, or as a consequence of official action by the government.

RESERVATIONS AND PAYMENTS

Once you have decided to book Rock The Boat Cruise, simply ask your Cruiseco agent to book it with us.

On confirmation of your booking, a written confirmation will be sent to your Agent.

Upon confirmation it will be necessary for you to pay a deposit of 25% of the fare to secure your booking. A further payment of 25% must be paid by 1st October 2010. Bookings made after 1st October 2010 required a single 50% deposit. Monthly installments can be arranged by your travel agent.

This deposit secures your cruise berth. Final payment is due 25 June 2011 or before.
Any special meal requirements will be made on a “request” basis only. We cannot guarantee special meal requests nor will we assume any responsibility or liability if passengers’ special meal requests are not fulfilled.

TRAVEL DOCUMENTS

Travel documents will be sent to you approximately 21 days prior to departure from Australia (providing full payment has been received). If you are leaving home earlier please ask your Cruiseco Travel Agent to request your travel documents in good time.

If you are leaving home earlier please ask your Cruiseco Travel Agent to request your travel documents in good time.

BOOKING CHANGES, CANCELLATIONS & REFUNDS

In the unfortunate event that you should have to cancel your holiday, we must be notified in writing.

The day that we receive this notice in writing, will be considered the date your cancellation has been made. Certain cancellation fees apply to your holiday if cancelled after a deposit or final payment has been made. These cancellation fees will be levied by the shipping company and will be greater the closer to your travel date that you cancel. You should check very carefully with your Travel Agent what these fees are, before you make your booking.

Booking Changes: A fee of $25 per person will be charged for any revision or alteration made to a reservation after the booking is confirmed unless the change increases the value of the booking.

Please note, this does not apply to name changes or cabin downgrades, which are considered cancellations, and normal cancellation fees will apply.

CANCELLATIONS AND CANCELLATION FEES:

Notice of cancellation must be made in writing to your Cruiseco Travel Agent.

The following scale of charges will apply when notice of cancellation is received prior to holiday departure:

NO. OF DAYS PRIOR TO DEPARTURE AS % OF TOTAL PRICE (per person)

Immediately to 20 October 2010 - $150 per person
* 21 October 2010 – 28 January 2011 - $250 per person
* 29 January 2011 – 30 April 2011 - Loss of Deposit
* 01 May 2011 – 30 June 2011 - 50% or Deposit, whichever is higher
* 01 July 2011 – 30 August 2011 - 75% or Deposit, whichever is higher
* 01 September 2011 – no show - 100%

These cancellation fees are in addition to any cancellation fees that may be levied by your Travel Agent.